Parent Information Regarding Refunds Due to School Closures
The following information is provided to assist the PVSchools community with requests for refunds for program cancellation due to school closure. Frequently asked questions are available at the end of this webpage.
All refunds will be made via check mailed to the address provided on the online refund request form. Please note that the cutoff date to submit a COVID-19 school closure-related refund is December 31, 2020. (Les informamos que la fecha límite para solicitar reembolsos debido al cierre escolar por COVID-19 es el 31 de diciembre de 2020.)
Tax credit contributions are not refundable, as they are a dollar-for-dollar credit from the State of Arizona that can be claimed on Arizona state taxes.
Student activities are defined in Arizona Revised Statutes (A.R.S.) §15-1121 as student clubs, organizations, school plays, or other student entertainment. Student activities monies are raised by the efforts of students with the approval of the governing board. Any disbursement of these monies for refunds due to school closure cancelled events must be approved by the student group.
School closure refunds do depend on cancelled activity vendor refunds. Vendors are being contacted to request refunds. As funds are received back from vendors, requested parent refunds will be processed.
Partial and full refunds can be processed for non-tax credit monies paid for programming cancelled due to school closure and that have not been expended in actual programming costs. Refunds are also dependent on available vendor refunds. Online refund request forms will be routed to the appropriate school site. Please contact school sites for any refund questions.
The Community Education Department will be reaching out directly to affected families, through a survey format, by May 8 and will be offering a credit for fees paid for enrichment classes and before/after school programs. These credits will be available until December 31, 2020. Full and partial refunds can be given for those not choosing the credit option.
School Lunch Payments
Meal account refunds can be requested online through EZSchoolPay or by calling the Nutrition & Wellness Department at 602-449-2274. Parents can also choose to let their funds roll-over for next year. Please contact Nutrition and Wellness for any questions regarding school lunch payment refunds.
Refund Frequently Asked Questions
Can I get a refund for a payment for a summer program?
Decisions regarding summer school programming have not yet been finalized. If you have paid for a summer school class and that class has been canceled, you will be contacted with information regarding a credit to your account or refund. Please contact Community Education with any questions: 602-449-2200 (leave a message) or Community-Ed-Registrars@pvschools.net.
Can I get a refund for Athletic Participation Fees?
Athletic participation fees fund sport specific supplies, equipment, and program specific athletic staff. These funds are not available for refund. Please contact your school site Bookstore or Athletic Department for any questions regarding athletic participation fees.
How long will my refund take?
Refunds are normally processed in 4 to 6 weeks. Due to the potential high volume and complexity of requests, refunds may take longer than the normal timeline. Please contact the Finance department if you have any questions regarding the processing of your refund: 602-449-2033 or ChMenge@pvschools.net.
What if I don’t see my type of refund mentioned?
Please fill out the online refund request form to be routed to the appropriate school site and a school site representative will contact you.